| As
an InSite user you will benefit from our highly acclaimed client
support services. You will be supported by a combination of
expert trainers, technical support teams and industry specialists
dedicated to helping you get the most from your InSite system.
 As
a new InSite user you are invited to attend an initial introductory
training course in our dedicated training room, which will
ensure you are up and running as soon as you return to the
office. Once the introductory course is completed, you can
then attend any of the more specialist courses, which are
held on a regular basis.
On-site consultancy and training are also
offered to provide specific support for your analysis projects.
You will also have access to CACI’s
dedicated helpline team during office hours and we are proud
to say that we are able to resolve at least 90% of client
queries during the initial call.
 We
have devised a number of ways to keep in touch with all our
users, the most popular of which is the InSite Conference.
This is a residential, 2-day conference held once a year at
locations such as Carden Park and the Belfry. This is a great
chance to network and discuss InSite with other users, as
well as have a bit of a party!
More regularly, all our main users receive
a 'Tip of the Month' via e-mail and all users and managers
receive our exclusive publication - InSite InSights. This
details forthcoming events, new applications, new courses
etc.
 InSite
Customer Forum
Finally we have the InSite User Forum,
a restricted web site, offering advice, downloads and information
on the wide range of applications available and background
information on who we all are, the latest hardware specifications
and back copies of 'Tips of the Month'.
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